How can
we help?

Get started

1. Choose a plan. Personal, Family or Pro. Every plan includes all 57 locations.
2. Save your account number. It is 16 digits and it is your sign-in. Keep it in a password manager. Without an email on the account, we cannot recover it.
3. Install the app on your phone, or set up a computer or router with the guides below.
4. Connect. Pick a location, or let the app choose the fastest one.

Phone app

1. Install IPHush for iPhone or Android and open it.
2. Sign in with your account number, or with a code sent to your email if you added one.
3. Tap Connect. The first time, your phone asks you to allow a VPN configuration. Allow it.
4. To change location, open Locations, search, and tap a city. Some locations are served from a nearby server: a small line under the name shows it, such as "via Chicago".

Computer WireGuard

On computers, IPHush uses the official WireGuard app with a configuration file from your account.

1. Sign in at iphush.com/app, open Devices and add a device. Choose a location and download its WireGuard file.
2. Install WireGuard from wireguard.com/install.
3. Import the file and switch it on, as shown below for your system.

# Debian / Ubuntu
sudo apt install wireguard
sudo install -m 600 iphush-london.conf /etc/wireguard/iphush.conf
sudo wg-quick up iphush            # connect
sudo wg-quick down iphush          # disconnect
sudo systemctl enable --now wg-quick@iphush   # connect at boot

What the file looks like

[Interface]
PrivateKey = (created for this device)
Address    = 10.96.x.x/32, fd49:5048::x/128
DNS        = 10.96.0.1, fd49:5048::1
MTU        = 1420

[Peer]
PublicKey  = (the router's key)
Endpoint   = lcy1.pop.iphush.com:51900
AllowedIPs = 0.0.0.0/0, ::/0
PersistentKeepalive = 25

Routers

A router protects every device at home, including smart TVs and consoles. It counts as one connection. Family and Pro each include 1 router; on Pro it leaves from your dedicated IP. In your account open Devices → Add a router, choose the brand and the location, and download the router's file: a ready .rsc script for MikroTik, a WireGuard .conf file for the others. Save a backup of the router's settings first.

Proxy logins

A proxy login protects one app or browser instead of the whole device, with no VPN app needed. Create a login in your account under Proxy: you get a username and a password. Personal includes 1 login, Family 3 and Pro 5.

HTTPS proxy

The connection to the proxy is encrypted with TLS, so your network sees only that you talk to IPHush.

curl -x https://USERNAME:PASSWORD@lcy1.pop.iphush.com:8443 https://example.com/

# or for every command in this shell
export HTTPS_PROXY=https://USERNAME:PASSWORD@lcy1.pop.iphush.com:8443

function FindProxyForURL(url, host) {
  return "HTTPS lcy1.pop.iphush.com:8443";
}

# Python (requests)
proxy = "https://USERNAME:PASSWORD@lcy1.pop.iphush.com:8443"
requests.get("https://example.com/", proxies={"https": proxy, "http": proxy})

# Node.js (undici)
const { ProxyAgent, fetch } = require("undici");
await fetch("https://example.com/", {
  dispatcher: new ProxyAgent("https://USERNAME:PASSWORD@lcy1.pop.iphush.com:8443")
});

SOCKS5, inside the VPN

When your device is connected to IPHush, a SOCKS5 proxy is also available inside the tunnel, with the same login:

curl --socks5-hostname USERNAME:PASSWORD@10.96.0.1:1080 https://example.com/
# IPv6: [fd49:5048::1]:1080

Limits

Up to 16 connections at once per login. Idle connections close after 15 minutes. Email port 25 is blocked. If a password leaks, rotate it in your account: the old one stops working everywhere.

Dedicated IP Pro

An address only you use: one IPv4 and one IPv6, at the router you choose. It is good for banks, work logins, allow-lists and fewer CAPTCHAs.

1. On Pro, open Account → Dedicated IP and choose a location: Chicago, London, Amsterdam or Düsseldorf.
2. Connect to that location. Every device on your account leaves from your own address. Locations served via another city keep their shared addresses.

Incoming connections (port forwarding) are not offered. Because the address is only yours, reports of abuse from it reach your account. We still keep no connection logs.

Locations

57 locations in 45 countries, in one list sorted by country, with live latency. Our own routers are in Chicago, New York, Kansas City, Fremont, Toronto, London, Amsterdam, Düsseldorf and Milan, most of them connected to internet exchanges and directly to the big networks.

Some locations are served from a nearby server. The app shows it in a small grey line under the name, such as "via Chicago": websites see the country or US state you picked, and your traffic is carried by our router in that city. For the lowest latency, pick a location close to you.

Speed & fair use

Full speed of your connection — no speed caps on the VPN.

No plan has a VPN speed tier. At busy times, every account keeps a fair share, and we never cut you off.

Payments & balance

1. Pay by card through Stripe's secure checkout. Your card number never reaches us.
2. Balance: a USD balance you top up with $10, $25, $50 or $100. Up to $2,000, it never expires, and it can only be used for IPHush.
3. Auto-renew is on by default and you can switch it off any time. If your balance will not cover the renewal, the app tells you 3 days before. If a renewal fails, the plan pauses until you top up.
4. Refunds: ask within 24 hours of a payment for a full refund to the same payment method.

Prices are shown before tax. Where tax applies, it is added at checkout. Pro can add a company name and tax ID to its invoices.

Account

1. Sign in with your 16-digit account number. Adding an email is optional and gives you sign-in codes.
2. Lost the number? With an email on the account, sign in with a code. Without one, the account cannot be recovered: we do not know who you are.
3. Delete the account in the app under Account → Delete account, or at iphush.com/delete-account.

What we keep and why: Privacy policy.

Troubleshooting

Connected, but no internet

Switch off any other VPN or proxy app, check that the device's date and time are correct, then try another location. On a computer, re-download the WireGuard file for that device.

"All connections are in use"

Your plan's devices-at-once limit is reached. Disconnect a device you are not using, or upgrade.

Slow

Choose a location close to you, and try another nearby location if it is busy. Wi-Fi far from the router often costs more speed than the VPN.

A website shows the wrong country

Websites also read your browser's location, language and cookies. Clear the site's cookies, turn off location access for the browser, and reload.

A network blocks the VPN

Try the HTTPS proxy on port 8443.

Email will not send

Port 25 is blocked. Set your mail app to port 587 or 465.